Customer Service


Because of rising fuel costs, individual carriers shipping charges will vary depending on the size and weight of the products you are ordering. Second day air, overnight, and overnight saver charges will be additional.
Orders will be shipped on the next business day. Rush orders not shipped as promised by Hit After Hit will be credited the difference between the rush freight charges and ground freight charges. Hit After Hit is not responsible for delays caused by UPS or other carriers.

Privacy Policy
We do not sell, give, trade, offer or otherwise exchange our customer base with other companies. Our only source of email addresses is through HAH's opt-in mailing list and signing up for HAH's coupons. If you no longer wish to receive these updates or coupons, please click here. Your email will be removed from the master list within 10 days unless you add it again at a later time. Hit After Hit respects your right to privacy and utilizes your name, mailing address(es), phone numbers, email addresses and other personal information for the purpose of conducting business directly with you and ONLY with you.

Hit After Hit will accept the return of any unused, stock product for 30 days at full purchase price, excluding closeouts and discontinued items. ALL RETURNED GOODS MUST HAVE A RETURN AUTHORIZATION NUMBER regardless of the reason for the return and the customer is responsible for all shipping cost. Please call Customer Service at (615) 399-2287 for an RA Number. All defective items, not falling under the manufacturer returns policies listed above will also be returned to Hit After Hit. Hit After Hit is not responsible for the shipping charges of returned items.

No product is sold on a trial basis unless expressly stated in writing on the invoice at the time of sale. Defective items will be exchanged for a replacement item. All returned product must be in new and re-sellable condition as determined by Hit After Hit and in which it is received from the manufacturer (yes, even one cut in a batting cage, or a little oil in the palm of a glove will render the product used).

It is at the sole discretion of Hit After Hit to accept the return of a discontinued item. Returns without a Return Authorization Number will be refused and/or returned to the customer freight collect. Please, do not return any products without a Return Authorization Number, which can be obtained by calling our Customer Service department. Customer is responsible for the shipping charges of returned items unless special arrangements are made otherwise.

Special Order or custom goods are not returnable unless defective, in which case, they will be repaired or replaced at the discretion of Hit After Hit. Special Orders may not be canceled once the customer makes the order.

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Hit After Hit accepts MasterCard, Visa and American Express. In order to prevent credit card fraud, all credit card orders will have their billing address verified before shipping. Hit After Hit is not responsible for delays caused by authorization declines or by the address verification process. If an address cannot be verified, we will make reasonable attempts to contact your bank by phone in order to receive an authorization, however, it is not unusual for this to delay an order an extra day. Please be prepared to provide the correct billing address for the credit card that you intend to use, which may be different than the address where you will have the merchandise shipped, at the time you place the order.
Local Rules And / Or Regulations
It is the responsibility of the consumer to know the legality of a product's use in the leagues in which he/she plays. Hit After Hit sells products produced by well known manufacturers, all of which are legal in some areas but not necessarily in your area. Hit After Hit will not replace or refund any part of the price for any product that has been used because it is not legal within your circle of play. Hit After Hit is not responsible for the interpretations by your league / organization. For example, some multi-wall bats are considered doublewall, others are not. Before you use it, make sure it is legal for use in your specific league.

All products are guaranteed against defects in material and workman ship in accordance with manufacturers warranties and not against misuse, mishandling, or uncommon abuse. Defective merchandise will be replaced or repaired. Please note that some manufacturers require that defective merchandise be returned to them for inspection or repair, which may require additional processing time. Defective products will only be replaced with the same stock number, color and size. No refunds or exchanges for other merchandise will be made on defective products.

All warranty periods begin with the date that the original item is shipped. Warranties extend from the original date of purchase and NOT from the date of replacement. All companies require a Return Authorization.

Easton Sports, Inc.
1-800-259-1297 634
North Challenger Road
Salt Lake City, UT 84116

Louisville Slugger (H&B)
Warranty Department
2600 East Francis Street
Ontario, CA 91761

Attn: Returns Department
2100 N. Jackson Street
Tullahoma, TN 37388