Shipping & Credit Card Policy

Shipping
Because of rising fuel cost, carriers shipping charges will vary. Shipping charges will vary depending on the size and weight of the product you are ordering. Second day air, overnight, and overnight saver charges will be extra.

Orders will be shipped on the next business day. Rush orders not shipped as promised by Hit After Hit will be credited the difference between the rush freight charges and ground freight charges. Hit After Hit is not responsible for delays caused by UPS or other carriers.

Credit cards
Hit After Hit accepts Discover, MasterCard and Visa. In order to prevent credit card fraud, all credit card orders will have their billing address verified before shipping. Hit After Hit is not responsible for delays caused authorization declines or by the address verification process. If an address cannot be verified, we will make reasonable attempts to contact your bank by phone in order to receive an authorization, however, it is not unusual for this to delay an order an extra day. Please be prepared to provide the correct billing address for the credit card that you intend to use, which may be different than the address where you will have the merchandise shipped, at the time you place the order.

Returns
Returns to Hit After Hit will accept the return of any unused, stock product for 30 days at full purchase price, including closeouts and discontinued items. ALL RETURNED GOODS MUST HAVE A RETURN AUTHORIZATION NUMBER regardless of the reason for the return and the customer is responsible for all shipping cost. Please call Customer Service at (615) 399-2287 for an RA Number. All defective items, not falling under the manufacturer returns policies listed above will also be returned to Hit After Hit. Hit After Hit is not responsible for the shipping charges of returned items.

No product is sold on a trial basis unless it expressly stated in writing on the invoice at the time of sale. Defective items will be exchanged for a replacement item.  All returned product must be in new and re-sellable condition as determined by Hit After Hit and in which it is received from the manufacturer (yes, even one cut in a batting cage, or a little oil in the palm of a glove will render the product used).

It is at the sole discretion of Hit After Hit to accept the return of a discontinued item. Returns without a Return Authorization Number will be refused and/or returned to the customer freight collect. Please, do not return any products without a Return Authorization Number, which can be obtained by calling our Customer Service department. Customer is responsible for the shipping charges of returned items unless special arrangements are made otherwise.

Special Order or custom goods are not returnable unless defective, in which case, they will be repaired or replaced at the discretion of Hit After Hit. Special Orders may not be canceled once the customer makes the order.

Cancellations
Special order merchandise is not cancelable and non-returnable once the order has been processed. Stock equipment orders can be canceled if the order has not been shipped, however, orders are continuously processed and may not be cancelable past the conclusion of your call/mouse click . Call Customer Service at (615) 399-2287if you wish to cancel a pending order.

Guarantee/Warrantee
All products are guaranteed against defects in material and workman ship in accordance with manufacturers warranties and not against misuse, mishandling, or uncommon abuse. Defective merchandise will be replaced or repaired. Please note that some manufacturers require that defective merchandise be returned to them for inspection or repair, which may require additional processing time. Defective products will only be replaced with the same stock number, color and size. No refunds or exchanges for other merchandise will be made on defective products.

All warranty periods begin with the date that the original item is shipped. Warranties extend from the original date of purchase and NOT from the date of replacement. All companies require a Return Authorization.
 
Easton Sports, Inc. - Call 1-800-259-1297
Easton Sports, Inc.
634 North Challenger Rd.
Salt Lake City, UT  84116

Louisville Slugger (H&B) - 1-800-282-2287
Louisville Slugger
Warranty Department
2600 East Francis Street
Ontario, CA 91761

Worth - 1-800-423-3714
Worth, Inc
Attn: Returns Department
2100 N. Jackson St
Tullahoma, TN  37388

Returns to Hit After Hit will accept the return of any unused, stock product for 30 days at full purchase price, including closeouts and discontinued items. ALL RETURNED GOODS MUST HAVE A RETURN AUTHORIZATION NUMBER regardless of the reason for the return. Please call Customer Service at (615) 399-2287 for an RA Number. All defective items, not falling under the manufacturer returns policies listed above will also be returned to Hit After Hit.

No product is sold on a trial basis unless it expressly stated in writing on the invoice at the time of sale. Defective items will be exchanged for a replacement item.  All returned product must be in new and re-sellable condition as determined by Hit After Hit and in which it is received from the manufacturer (yes, even one cut in a batting cage, or a little oil in the palm of a glove will render the product used).

It is at the sole discretion of Hit After Hit to accept the return of a discontinued item. Returns without a Return Authorization Number will be refused and/or returned to the customer freight collect. Please, do not return any products without a Return Authorization Number, which can be obtained by calling our Customer Service department.

Special Order or custom goods are not returnable unless defective, in which case, they will be repaired or replaced at the discretion of Hit After Hit.

Local Rules and/or Regulations
It is the responsibility of the consumer to know the legality of a product's use in the leagues in which he/she plays. Hit After Hit sells products produced by well known manufacturers, all of which are legal in some areas but not necessarily in your area. Hit After Hit will not replace or refund any part of the price for any product that has been used because it is not legal within your circle of play. Hit After Hit is not responsible for the interpretations by your league / organization. For example, some multi-wall bats are considered doublewall, others are not. Before you use it, make sure it is legal for use in your specific league.